FAQs

Frequently Asked Questions 

WILL I RECEIVE A TRACKING NUMBER?
Yes, you will receive a tracking number via email within 3 business days. If you have not received one, please contact us.

WHICH CURRENCY WILL I BE CHARGED IN?
All orders are processed in USD.

HOW DO I CANCEL OR CHANGE MY ORDER?
If you need to make changes to your order, please contact us within 24 hours of placing it. After that time, we will begin processing and shipping your item.

For made-to-order or personalized items, you also have up to 24 hours to make any changes or cancel your order. After this period, your item will be processed and will no longer be eligible for a refund.

DO YOU SHIP WORLDWIDE?
Yes, we do! We ship all around the globe.

I WANT TO RETURN MY ITEM, WHAT DO I DO?
Not happy with your purchase?

No problem! You can return your order within 30 days as long as it is unused, undamaged, and in its original packaging. Please refer to our Refund Policy at the bottom of this page for more details.

Please note: If your item is personalized or made-to-order, this refund policy does not apply.

I HAVE A QUESTION THAT WASN'T ANSWERED. CAN YOU HELP?
If your question wasn’t answered here, feel free to contact us, and we will do our best to reply within 48 hours.